Shreedhan Dairy: Privacy & Store Policies
At Shreedhan Dairy, founded by Keshava, we are dedicated to providing you with the highest quality healthy milk products and traditional household essentials. Because we value your trust, we maintain complete transparency in how we handle your personal information, product deliveries, and returns.
By visiting our website or purchasing our products, you agree to the policies outlined below.
1. Privacy Policy (Your Data Security)
We respect your privacy and protect the personal data you share with us.
Information We Collect
To process your orders and deliver fresh dairy products smoothly, we collect basic details such as:
- Your Name
- Delivery Address and Billing Address
- Contact Number and Email Address
How We Use Your Data
Your information is strictly used to fulfill your orders, manage daily milk subscription logistics, and provide customer support. Shreedhan Dairy does not sell, rent, or share your personal data with third-party marketing agencies.
2. Shipping & Delivery Policy
Because our product lineup includes both highly perishable fresh dairy and shelf-stable items, our delivery timelines vary to ensure maximum freshness.
Fresh Dairy Products (Milk, Paneer, Butter, Cheese, Ghee)
- Daily Milk Delivery: Fresh milk is delivered daily during morning hours to designated local routes within Krishnarajapete.
- Perishable Items: Products like paneer, cheese, and butter are transported in temperature-controlled packaging to maintain freshness and nutritional value.
Traditional Essentials (Desi Agarbatti & Cow Dung Powder)
- Our handcrafted desi agarbatti and natural cow dung powder are shelf-stable and will be packaged securely and shipped via local courier partners, arriving within standard delivery windows.
3. Cancellation, Return & Refund Policy
We want you to be entirely satisfied with your purchase. However, due to the food-safety nature of fresh dairy, we follow strict guidelines:
Fresh & Perishable Items
- Dairy Returns: For health and safety reasons, fresh milk, paneer, butter, and cheese cannot be returned once the delivery is accepted.
- Damaged or Spoiled Goods: If a dairy product arrives damaged, unsealed, or spoiled at the exact time of delivery, please contact us immediately. We will gladly arrange a free replacement or store credit.
Non-Perishable Items (Ghee, Agarbatti, Cow Dung Powder)
- You may request a return or exchange for unopened, unused packages of ghee, desi agarbatti, or cow dung powder within 3 days of delivery. The product must be in its original packaging.
4. Contact & Grievance Information
If you have any questions regarding our privacy standards, or delivery timelines, or if you need assistance with an order, please contact the Shreedhan Dairy team directly.
- Business Name: Shreedhan Dairy
- Founder: Keshava
- Physical Address: Ss water, 89, Nagamangala Road, Krishnarajapete, Krishnarajpete, Karnataka – 571426
Compliance Note: This policy page is actively maintained and updated to align with local consumer protection guidelines in Karnataka for the calendar year 2026.